Return Policy

 

Effective Date: This Agreement was last revised on February 20, 2015.

 

1. Payments, Taxes, Delivery and Refunds

1.1. The MINDink Services contain content of Third Party Content Owners that are not Users. You agree to pay all fees required to access certain Third Party Content (in accordance with clause 6.8 below), accessible via the MINDink Services, and that MINDink may charge your payment method for any Third Party Content and for any additional amounts (including any taxes, as applicable) that may be accrued by or in connection with your account. You are responsible for the timely payment of all fees and for providing MINDink with a valid payment method for payment of all fees. From time to time, fees for accessing Third Party Content offered via the MINDink Services may change, and the MINDink Services do not provide price protection or refunds in the event of a price reduction or promotional offering.

You should be aware that online payment transactions are subject to validation checks by your card issuer and we are not responsible if your card issuer declines to authorise payment for any reason. Please note, it is possible that your card issuer may charge you an online handling fee or processing fee. We are not responsible for this.

1.2. The fees payable for Third Party Content transactions are expressed inclusive of GST and each such amount includes an amount equal to the GST payable in respect of the supply to which the amount relates. No customers are eligible for tax exemptions for transactions made on MINDink Services.

1.3. After ordering online, you will receive an email confirmation from eWAY containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to activate your access to the Third Party via your MINDink Account within one (1) working day.

If you wish to query a delivery please contact us at hello@mindink.com.

1.4. Third Party Content is non-returnable and non-refundable, except in certain limited circumstances under the Australian Consumer Law. We do not refund if the reason is solely that customers did not realise the restrictions on usage or software required to access or use the e-books. Please use a test download to be sure that your system is properly configured before you make a purchase.

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